How can I make the file size of my images smaller so they display faster?
A: There are many graphic tools that allow you to adjust the file size. You can use one of them to do the same. |
Why do I see only the top half of my image ?
A: You're not allowing your image to finish uploading. That is, the upload is cancelled before the file is transferred completely. |
Are free accounts ever deleted?
A: We dont delete free accounts. |
How do I change my username?
A: You cannot change the username. If you email us your username and password we'll
remove your account and you can re-register.
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I've forgotten my password - how can I retrieve it?
A: You can click on the 'forgot password' link provided near the login button. |
Why does it take a longer time to upload my images?
A: It may be that the image size is pretty bigger. Besides the upload limit, you should not cross the maximum upload limit available for your particular plan.
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How do I allow my friends & family to view my album?
A: You can send them the link generated in the userpanel under the link 'visitors page'. |
Can I make only some of my albums private?
A: At the time of creation of an album you can check the check box that indicates a private album. |
Should I keep backups of images that I upload to photogroove.com?
A: Yes. It is recommended that you back up the images regularly. |