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  FAQ
How can I make the file size of my images smaller so they display faster?
    A: There are many graphic tools that allow you to adjust the file size. You can use one of them to do the same.
Why do I see only the top half of my image ?
    A: You're not allowing your image to finish uploading. That is, the upload is cancelled before the file is transferred completely.
Are free accounts ever deleted?
    A: We dont delete free accounts.
How do I change my username?
    A: You cannot change the username. If you email us your username and password we'll remove your account and you can re-register.
I've forgotten my password - how can I retrieve it?
    A: You can click on the 'forgot password' link provided near the login button.
Why does it take a longer time to upload my images?
    A: It may be that the image size is pretty bigger. Besides the upload limit, you should not cross the maximum upload limit available for your particular plan.
How do I allow my friends & family to view my album?
    A: You can send them the link generated in the userpanel under the link 'visitors page'.
Can I make only some of my albums private?
    A: At the time of creation of an album you can check the check box that indicates a private album.
Should I keep backups of images that I upload to photogroove.com?
    A: Yes. It is recommended that you back up the images regularly.
 
 
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